This is the Farmers' Insurance Group, of which my insurance now falls under. I have to say they are NOT as "Customer Friendly" as they once were..... I guess being a HUGE Conglomerate Corporation makes the difference in Customer Service Attitude.
I'm on about this because, today I received a letter from what was once my tiny Customer Friendly Insurance company telling me that I now have to send proof of having a LoJack installed on my vehicle.
I could understand this IF this was a new vehicle and a new installation. However, I have had this vehicle & LoJack for over 11 years now, and I believe it's rather late to tell me they do not have "proof", when In FACT, when I purchased the vehicle, I sent proof, it was all in the dealership's paperwork.
Adding Insult to Injury: The Discount is only........................................................ Are You Ready for This?
$1 less per month! YES, JUST ONE FRAKIN' DOLLAR, and for $1 less a month, Farmers' Insists that AFTER ELEVEN (11) Years, I Provide Proof, a copy of the LoJack Certificate, which I have no idea where it is!
Farmers' also took away my "Professional" discount years ago.... without so much as a whisper.... I really dislike this "Farmers' Group"......
Sorry Farmers', keep Your Lousy Dollar, I know how much more you need it.
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